Medical Records — Processed Securely &
Promptly Within Standard Timeline

At West Point Medical Center, we’ve streamlined the process for legal and third-party representatives to
securely request patient medical records. Our team ensures the process is prompt, confidential,
and compliant with all regulations.

RESPONSE

Once we receive your request, our team will respond within three business days.

PHONE

CALL# 909-782-4545  
FAX# 888-625-5702

Email

medicalrecords@westpointmedicalcenter.com‍‍

Meet Our Team

Medical Records Fee Structure for 2025 -  California

Health and Safety Code and California Civil Code 123110. Medical Records Copying Fees – California. Requests from Patients or Authorized Representatives

Requests from Third Parties (e.g., Litigation & Attorneys)

Flat fee

  • Medical records: $20
  • Billing records: $20
  • Total: $40 for billing & medical records search and retrieval (varies by provider)

Per-page charges:

  • $0.25 per page for the first 31 to 250 pages
  • $0.15 per page for each additional page beyond 251

Additional charges:

  • CDs/X-rays: $25.00
  • Shipping/delivery fees: $10.00 

THIS FEE STRUCTURE APPLIES FROM JUNE 1ST, 2025

Whether you're transferring care or need a copy for legal or personal use, West Point Medical Center is here to make the process simple, secure, and hassle-free. Just complete the form below & attach your request, and our team will handle the rest

Requesting Details Form Fill Up